4 Ways Retailers are Managing the Cost of Returns 
Indigo 9 Digital
DECEMBER 19, 2022
By Tricia McKinnon If there was a phrase to describe the retail sector it would be….there’s As we close out another year it’s a good time to take a look back at the trends taking over the turbulent retail sector. Retail sales in November in the United States declined by 0.6% , the greatest drop in close to a year.
Indigo 9 Digital
NOVEMBER 16, 2023
By Tricia McKinnon Over the past decade direct-to-consumer businesses have popped up in nearly every corner of the retail sector. From mattresses sold by Casper to prescription eyeglasses from Warby Parker ambitious founders have taken a page from Amazon’s playbook hoping to sell goods directly to consumers online.
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Independent Retailer
JANUARY 20, 2022
The COVID-19 pandemic forced retailers to improvise and rapidly implement sweeping changes as they struggled to survive. Now, the chaos is gradually giving way to a new order, and as they look to 2022, many businesses are finally hoping for a more orderly and “normal” year. Customers Care About Return Policies.
Indigo 9 Digital
DECEMBER 7, 2022
By Tricia McKinnon While Amazon makes running an eCommerce business look easy, managing online sales is anything but easy. What often makes eCommerce difficult is returns. Consumers often don’t feel comfortable buying pants or a shirt just by looking at a picture alone. billion of those returns were claimed to be fraudulent.
Indigo 9 Digital
MAY 4, 2023
By Tricia McKinnon Amidst a shakeup in the retail sector over the past decade dollar stores have been particularly resilient. For example, Dollar General tries to locate stores in areas that do not have a large retailer or grocery store within 15 to 20 miles. Do dollar stores use savvy pricing tactics or do they mislead consumers?
Indigo 9 Digital
JULY 21, 2023
By Tricia McKinnon If you are thinking about starting an online business which is often called a direct to consumer business in retail then you are not alone. And when your customers demand free shipping or when return costs add up a promising business can be put into jeopardy pretty quickly.
Indigo 9 Digital
MARCH 9, 2023
By Tricia McKinnon 2020 is the year when the eCommerce narrative shifted in a major way. Before everyone was focused solely on Amazon but as retailers were forced to shift sales online during the COVID-19 pandemic a number of retailers came to the forefront with their eCommerce savvy and Walmart is one of those retailers.
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